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My Orders

Order status & delays

Here’s what you might see when checking on your order:

  • Order Placed – Your order has been received
  • Processing – Your order is being produced
  • Shipped – Your order has been packaged and shipped
  • Complete  – Your order is complete and/or ready to be picked up at one of our locations

Have any questions about your order?

Contact us:

tphonline@tph.ca

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Where’s my order?

How to change the delivery address

Where to find your order history

How to change your order details

How to cancel your order

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